Frequently asked questions

What types of payment do you accept?

We accept these payments methods.

• Visa
• Mastercard
• American Express
• UnionPay
• Shop Pay
• Google Pay
• Apple Pay
• Maestro
  

You Is delivery free?

• Yes, we offer free shipping for all orders within Australia.

What currency is the store and it's products in?

• All products displayed on our website are in AUD($).

How long will my delivery take?

• Order cutoff: 17:00 (GMT+10) Australian Eastern Daylight Time (AEDT, Sydney/Melbourne)
• Order Processing Time: 1-3 business ( Monday to Friday) days to dispatch the order (you'll be notified and get your tracking code once we do).
• Order transit: 4-6 business days ( Monday to Friday)
• Delivery Time:  5-9 business days ( Monday to Friday) before the order reaches you.

Whats the time period of returns?

You can return the goods within 30 days of receiving them. 

Contact

Store Name: Mamzella
Business address: Bredasingel 60, 6843RE Arnhem, The Netherlands

Phone number: +31653598660
E-mail: info@mamzella.com

Monday - Friday: 08:00 am - 5:00 pm
(GMT+11) Australian Eastern Daylight Time (AEDT, Sydney/Melbourne)

We will reply to your messages within 24 hours on business days.